These are the countries currently part of our phone service

  • Americas
    USA, Canada, Bermuda, Costa Rica, Martinique, Mexico, Colombia
  • Europe
    Denmark, Hungary, Iceland, Ireland, Malta, Romania, Sweden, Vatican City
  • Oceania
    American Samoa, Australia, Guam, New Zealand
  • Asia
    Bangladesh, Brunei, China, Hong Kong, India, Indonesia, South Korea, Malaysia, Mongolia, Singapore, Thailand
  • Local dial in
    American Samoa, Australia, Guam, New Zealand
No International Fees

If a counselor is traveling abroad, connect with them without worrying about international fees. Kounsel will connect seamlessly.

Seamless Connectivity

Just like you would use our video service, Kounsel's phone service will connect you seamlessly.

No Additional Cost

Getting counseling through the phone will not incur additional costs or additional payments.

No Roaming Charge

As a counselor, you can still stay connected with your clients when you are traveling internationally. Don't pay extra for roaming charges, use our service to get connected with your clients.



Videos are encrypted from the client's end and decrypted back on the counselor's end to meet our security standard.


Superior Voice and Video Clarity

Up to 4K UltraHD video resolution, HD voice and CD-quality audio, smooth motion with perfect lip sync, echo cancellation. Quality adjustment to match video resolution.



High resiliency to packet loss and jitter, dynamic resolution switch and bitrate adjustment, 50% less bandwidth.

Have more questions?

Contact us at any time at

In local dial-in, the client directly dials a counselor using a masked number. When it is not available, Kounsel calls both the client and the counselor to talk.
If you do not see your country, it means it is not yet supported, but be patient as we are adding new countries every day.
The phone service uses a traditional phone system. It is not a VOIP service. If you want to continue a session audio-only, you can use our video service and disable the video.